Website Maintenance & Support
Reliable website maintenance, security updates, and technical support so your site stays fast, secure, and available 24/7
- Proactive monitoring and automatic backups
- Security updates and vulnerability patching
- Performance monitoring and optimisation
- Peace of mind with professional support
Happy Clients
Satisfaction Rate
Avg. ROI Improvement
What We Deliver
Your website is live 24/7, but it requires ongoing care to stay secure, fast, and reliable. Without proper maintenance, you risk security vulnerabilities, slow performance, downtime, and lost revenue. Most business owners lack the technical expertise (or time) to handle this themselves.
Our maintenance plans provide proactive monitoring, automatic backups, security updates, performance optimisation, and priority support. We handle the technical details so you can focus on running your business, knowing your website is in good hands.
Choose from flexible plans based on your needs — from basic updates and backups to comprehensive enterprise support with dedicated developer hours, performance monitoring, and SLA guarantees.
Why Choose Us
What makes our website maintenance & support service different.
Proactive Monitoring
We don't wait for problems. We monitor your website 24/7 for uptime, performance, and security issues — fixing problems before they impact your business.
Security First
Security updates, vulnerability patching, SSL certificate renewal, and malware scanning are included. Your website and customer data stay protected.
Performance Optimization
Beyond updates, we optimise your website's performance — monitoring speed metrics, optimising images and code, updating plugins and frameworks to keep things fast.
Expert Support Team
You get direct access to experienced developers who understand your website. No ticket queues or outsourced support — just reliable, knowledgeable help when you need it.
Simple, Transparent Pricing
Choose the plan that fits your business. Scale up or down anytime.
Essential
Core maintenance for small websites and brochure sites.
- Core updates & patches
- Daily backups
- Uptime monitoring
- SSL certificate renewal
- Monthly health report
- Email support
- 4-hour response time
Professional
Comprehensive maintenance with performance and security focus.
- Everything in Essential
- Performance optimisation
- Security hardening
- Malware scanning
- Priority support
- 2-hour response time
- Quarterly security review
Enterprise
24/7 support with dedicated developer time and SLA guarantee.
- Everything in Professional
- 20 hours/month developer time
- Dedicated support contact
- 99.9% uptime SLA
- 1-hour response time
- Weekly performance review
- Custom optimisation projects
All prices are in GBP and exclude VAT. Contact us for a custom quote.
Get Started in Three Simple Steps
Forget complicated onboarding. We've made getting started effortless — choose your plan, tell us about your brand, and we'll handle the rest.
Assessment & Onboarding
We audit your website's current state, identify any vulnerabilities or performance issues, set up monitoring and backup systems, and brief you on your plan.
Ongoing Maintenance & Support
We perform scheduled updates, monitor proactively, respond to issues, optimise performance, and provide regular reports. Your website stays secure, fast, and available.
Regular Reviews & Optimization
We review performance quarterly, identify optimisation opportunities, recommend improvements, and implement updates to keep your website current and competitive.
What You Get
Everything included in our service — no hidden extras.
Core Updates & Patches
We keep your platform, plugins, frameworks, and dependencies up-to-date. This includes WordPress core updates, plugin updates, framework updates, and security patches.
Automatic Backups & Disaster Recovery
Your website is backed up daily with multiple offsite copies. If something goes wrong, we can restore your site quickly with zero data loss.
Security Monitoring & Patching
We monitor for vulnerabilities, apply security patches promptly, scan for malware, manage SSL certificates, and provide security hardening recommendations.
Performance Monitoring & Optimisation
We track key performance metrics — uptime, page load speed, Core Web Vitals — and optimise continuously. Slow websites get faster. Bottlenecks get fixed.
Technical Support & Troubleshooting
When issues arise, you have direct access to our team. We troubleshoot and fix problems promptly — no slow support queues or generic responses.
Monthly Health Reports
You receive detailed reports on uptime, performance, security scans, updates applied, and recommendations. Full transparency on your website's health.
What Our Clients Say
Real feedback from the businesses we've helped grow.
“After trying many different agencies, MattDarm is exactly what I was looking for. They don't just deliver — they consult on the why behind every decision. Everything is built around the long-term success of my business, and that's made all the difference.”
Frequently Asked Questions
Everything you need to know before getting started.
Related Services
Other services you might be interested in.
Let’s Get Your Project Moving
Book a free discovery call to discuss your goals, or send me a message and I’ll get back to you within 24 hours.