AI Workflow Automation
Reduce repetitive administration with measured, reviewable workflows
- Eliminate manual work
- Reduce errors & delays
- Improve consistency
- Lower operating costs
What We Deliver
Useful workflow automation starts with a stable process, clear inputs and a named owner. Where simple rules can do the job reliably, adding AI may create more cost and uncertainty than value.
We map the current steps and exceptions, identify the system of record and scope a small pilot. AI may assist with classifying, extracting or drafting information; consequential actions need permissions and appropriate review. Run the pilot beside the existing process and count correction work, failures and provider costs as well as time saved. Expand only when the agreed checks pass. A percentage saving cannot be assumed from the tool or another business's results.
Why Choose Us
What makes our ai workflow automation service different.
Workflow Analysis
We deeply understand your workflows, identify the best automation opportunities, and prioritise quick wins.
Lightweight Solutions
We use simple, maintainable automation instead of over-engineered solutions. Easy to understand, easy to modify.
Fast Implementation
Agree a bounded pilot and testable milestones. Delivery time depends on access, source quality, integrations and the review required.
Team Adoption
Include users in the pilot, document exceptions and provide a manual fallback and handover before expanding.
Simple, Transparent Pricing
Compare the published scope, then confirm deliverables, exclusions and terms in your written proposal.
Single Workflow
One AI-automated workflow
- Single workflow automation
- Design & implementation
- Testing & deployment
- Staff training
- 30 days of support
Workflow Pack
Up to 5 automated workflows across your business
- Up to 5 workflows
- Priority prioritisation analysis
- Integrated design
- Batch deployment
- 60 days of support
Managed Automation
Ongoing workflow automation with optimisation and scaling
- Unlimited workflow automation
- Continuous optimisation
- Performance monitoring
- Monthly updates & improvements
- Priority support
All prices are in GBP and exclude VAT.
Get Started in Three Simple Steps
Forget complicated onboarding. We've made getting started effortless: choose your plan, tell us about your brand, and we'll handle the rest.
Workflow Audit
We map your existing workflows, identify time-consuming tasks, and recommend automation opportunities.
Design & Build
We design AI workflows, configure automation, and test thoroughly to ensure reliability.
Deployment & Support
We deploy workflows, train your team, and provide ongoing support and optimisation.
What You Get
Available capabilities. Confirm the deliverables and exclusions for your selected package in the proposal.
Workflow Analysis & Design
We map out your workflows, identify bottlenecks, and design AI-powered improvements.
Email & Communication Automation
Classify or draft messages within an agreed scope, with permissions and review before consequential replies are sent.
Data Entry & Processing
Extract candidate fields and validate them before writing to the system of record. Low-confidence or conflicting entries require review.
Report Generation
AI compiles data, creates reports, and distributes them automatically on a schedule.
Approval & Routing Workflows
AI routes tasks to the right person, collects approvals, and escalates when needed.
Error Detection & Quality Assurance
Use validation rules, sample checks and exception queues. AI can assist review but does not ensure data quality on its own.
Make an informed decision
Is this the right next step for your business?
Teams repeatedly moving or summarising information between systems. Use deterministic rules where they are sufficient; use AI only where interpretation is useful and its output can be checked.
What a useful brief includes
- Map the current steps, exceptions and system of record using redacted examples.
- Measure current handling time, correction effort and failure cost.
- Name an owner and define permissions, approval points, duplicate prevention and rollback.
Agree what success means
Run alongside the manual process first. Count rework, provider charges and exceptions as well as time saved, then expand only after the agreed quality and safety checks pass.
Compare your options
Savings depend on the workflow and supervision required. We have not added an unsupported percentage saving or represented an unrelated web build as an AI implementation.
What Our Clients Say
Real words from the businesses we've helped grow.
Matt and his team did the most wonderful job in creating our new website for Booked Images…
Angie Jones
Booked Images
I am the first author Matt has ever had, and it has worked like a dream. Everything I have asked for has been done quickly and efficiently. I cannot recommend Matt and his team highly enough…
Jeremy J Mills
Author
Matt did a fantastic job of creating my website and working on my SEO. He was very helpful and patient, and always happy to explain everything, which is very helpful if you are not very technical. I'm very happy with the results and would definitely recommend.
Liz Patey
Owner, Liz Patey Makeup
MattDarm manages social media for our real estate agency and we finally have everything in order. Their professional approach, quick responses, and excellent communication have made us far more visible to our clients. Highly recommended!
Alina Stefanovičiūtė
Owner, Global Properties AS Real Estate
MattDarm built the Cancer Black Care website from scratch and the result is an invaluable resource for our community. Their dedication and expertise were evident throughout, and they went above and beyond to meet every requirement. Highly recommended!
Paul Campbell
Managing Director, Cancer Black Care
We initially hired Matt for a specific project to help us improve and develop our LMS on LearnDash. He did such an excellent job that what started as one project quickly developed into an ongoing working relationship…
Marcelo Pereira
General Manager, Interface Aesthetics
I have used Matt on 2 brand projects. He is an extremely talented, resourceful and responsive creative force. He produces results for businesses ranging from millions to billions in value in variety of sectors. Highly recommended.
Paul Kells
After trying many different agencies, MattDarm is exactly what I was looking for. They don't just deliver — they consult on the why behind every decision. Everything is built around the long-term success of my business, and that's made all the difference.
Adam Saez
Owner, Plant Power Academy
I've worked with MattDarm for several years. They consistently produce the highest quality work with an excellent range of expertise. Always delivered on time and a pleasure to work with — highly recommended.
Daniel Ashby
CEO, Digitally Responsive
MattDarm's sites are visually stunning and technically up to date. A really great team to work with — professional, creative, and always on point.
Paul Harvey
Owner, Paul Harvey
Matt has been absolutely brilliant. I came into this project with a pretty clear idea of what I wanted, but also changed my mind about things constantly as we went. Matt just rolled with it. Nothing was ever too difficult and there was never any drama, he'd just work out how to make it happen…
Josh Broyda
Complete Office Fitouts
We recently used MattDarm to rebuild our website and add a shop. From the beginning, Matt was professional, helpful, honest and transparent, and surprised us with ideas we would never have thought of…
Amira Sari
Client, Tile In Progress
MattDarm built the Rockee website from scratch with excellent results. They took my brief, helped with wireframes and design, and handled both front-end and back-end development. The end result was a high-converting, successful website.
Matt Laybourn
Owner, Rockee
MattDarm did an amazing job with our Beans Coffee Club site. They handled all the technical work like pros and delivered everything on time. Easy to work with and super dependable — would hire them again in a heartbeat.
Richard Jones
Managing Director, Beans Coffee Club
MattDarm has been a reliable partner across several IT projects. Their technical knowledge is impressive, but what sets them apart is a problem-solving attitude and the ability to bring clarity to even the most complex situations. High-quality results, every time.
Michael Borzecki
Owner, 6 Pack Supplements
Frequently Asked Questions
Everything you need to know before getting started.
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